RETURNS & EXCHANGES

We want you to be completely satisfied with your purchase. Please select your region below to begin your return.

EU & UK RETURNS

Our return portal is available exclusively to customers within the European Union and the United Kingdom. Please note that the cost of the return shipping label is the responsibility of the customer.

🇬🇧 For UK Customers:

Please select the <Return in Store> option at the end and ship items back to our UK warehouse at your own cost. Send tracking code via email/WhatsApp.

Request EU Return

INTERNATIONAL RETURNS

Important Notice:

Requests originating from outside the EU will be processed manually.

For customers outside the EU/UK. Please contact us to initiate a return request.

Please note that the cost of the return shipping label is the responsibility of the customer.

Request Return
Need help with your return?
Contact Support WhatsApp Us

For customers outside the European Union and UK, please contact our team at contact@luxiaojun.eu

or via WhatsApp at +31 617060574. Detailed information is also available in our refund and return policy.

Thank you for your understanding!